Microsoft dropped a comprehensive AI agent update for Teams that brings Copilot assistants to every corner of your workspace. We’re talking facilitator agents that sit in meetings, channel agents that answer questions, and knowledge agents working behind the scenes in SharePoint.
The rollout targets Microsoft 365 Copilot users and represents Microsoft’s biggest Teams AI expansion yet. Instead of one general assistant, you get specialized agents designed for specific workplace scenarios.
These aren’t just chatbots with fancy names – each agent type handles distinct tasks based on where and how you work.
Facilitator Agents: Your Meeting Management Partner
Facilitator agents handle the administrative side of meetings so you can focus on the discussion. They create agendas, take comprehensive notes, and answer questions during calls.
Key facilitator capabilities:
- Suggest time allotments for different meeting topics
- Alert participants when discussions run over schedule
- Create documents and tasks from meeting content
- Answer questions based on meeting context
The mobile version activates with a single tap, designed to capture “quick hallway chats” and “spontaneous in-person syncs” without missing important details.
Facilitator agents are available now, though document and task creation features remain in public preview.
Channel and Community Agents: Context-Aware Assistants
Channel agents live inside specific Teams channels, answering questions based on previous conversations and meetings within that space. They can generate project status reports using the same conversational history.
Community agents work similarly inside Viva Engage, Microsoft’s company-wide social network platform. These agents primarily support community administrators by answering questions from other users and maintaining discussion quality.
Both agent types understand context from past interactions, making responses more relevant than generic AI assistants.
Knowledge Agents: SharePoint Organization Behind the Scenes
Knowledge agents operate in SharePoint without direct user interaction, handling file organization, tagging, and summarization tasks. They work continuously to keep document libraries organized and searchable.
This background processing means files get properly categorized and summarized without manual intervention from users or administrators.
Preview Features and Workflow Tools
Along with the new agents, Microsoft introduced a redesigned Workflows tool for creating AI automations of routine tasks. Users can set up automated processes without technical expertise.
The update also includes audio recap generation based on meeting notes, creating spoken summaries of key discussion points and decisions.
Current availability:
- Facilitator agents: Available now (with some features in preview)
- Channel, community, and knowledge agents: Public preview
- Workflows tool: Public preview
- Audio recaps: Public preview
The agent expansion positions Microsoft Teams as a comprehensive AI-powered workplace platform rather than just a communication tool. Each agent type addresses specific workflow challenges while maintaining integration across the broader Microsoft 365 ecosystem.