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Why “Read the Documentation” Is a Design Smell
Software

Why “Read the Documentation” Is a Design Smell

Ethan Cole February 17, 2026 3 min read 33 views

“Read the documentation.” It’s a familiar response in technical communities. Sometimes it’s justified. Complex systems require reference material. Edge cases need explanation. But when documentation...

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Automation Doesn’t Remove Responsibility — It Moves It
AI & ML

Automation Doesn’t Remove Responsibility — It Moves It

Ethan Cole Feb 17 4 min

Automation is often framed as simplification. Systems become faster. Decisions become scalable. Human intervention decreases. Efficiency improves. But automation does...

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If Your Product Requires Tutorials, Something Is Wrong
Software

If Your Product Requires Tutorials, Something Is Wrong

Ethan Cole Feb 17 4 min

Tutorials feel helpful. They explain features. They guide new users. They reduce support tickets. They make complex systems appear manageable....

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How Metrics Slowly Change the Ethics of a Product
Software

How Metrics Slowly Change the Ethics of a Product

Ethan Cole Feb 16 4 min

Products rarely become ethically questionable overnight. They drift. The drift doesn’t begin with a declaration. It begins with a dashboard....

55 Read More
99.99% Uptime — And Still Failing Users
Cloud & DevOps

99.99% Uptime — And Still Failing Users

Ethan Cole Feb 16 4 min

99.99% uptime sounds impressive. It suggests reliability. Stability. Professionalism. In infrastructure conversations, those four nines are often treated as proof...

58 Read More
The Metrics That Quietly Destroy Good Software
Software

The Metrics That Quietly Destroy Good Software

Ethan Cole Feb 16 4 min

Metrics are supposed to bring clarity. They help teams decide what to prioritize, what to improve, what to cut. They...

74 Read More
Exciting Products Age Poorly
Software

Exciting Products Age Poorly

Ethan Cole Feb 15 3 min

Excitement is powerful. It drives launches, funding rounds, early adoption curves, feeds headlines, and attracts attention. It makes products feel...

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